New to Ticket Falcon

Four steps to your
first ticket sold.

Successful events start here. Create your account, connect your payouts, build your event, and share the link. Most organizers are live in about 20 minutes.

No monthly fee  ·  Free events are always free  ·  Get paid as you sell
ticketfalcon.com/getting-started

Your setup checklist

0 of 4 done, about 20 minutes to go

Any page › Sign In | Register › Register Now

Create your account

Signing up is free and it stays free. There is no monthly fee and no contract, and you are never charged for creating an event or listing it.

What you will need
  • Your name and an email you actually check
  • A password you will remember
  • The organizer name you want buyers to see

Order alerts, payout notices, and buyer replies all go to this address, so use a real inbox rather than one you check twice a year.

Your progress is saved in this browser only. Nothing is sent anywhere, and you can pick up where you left off.

Before you start

You can publish before every detail is settled

The most common mistake a first-time organizer makes is waiting. You do not need the final lineup, the final price, or the final poster to open sales. Publish, start selling, and edit as you go.

Drafts are free

Save your event as a draft at any point in the builder. Nothing goes public until you say so.

Everything stays editable

Change the description, the image, the times, and the prices after you publish. Buyers always see the current version.

Hidden tickets for later

Add a ticket type now and keep it hidden or password protected until you are ready to release it.

Sales windows do the work

Schedule when each ticket type goes on sale and when it stops. Early bird pricing runs itself.

Momentum matters

An event page you can share today beats a perfect one you share in three weeks. Early sales fund the rest.

You are not on your own

Step-by-step help articles, and a real person on the other end of our contact form when you need one.

Step one

Your account, in about two minutes

One account runs everything: every event, every ticket, every report. Set it up once and you never think about it again.

Free to open, free to keep

No monthly fee, no setup fee, no contract. You are charged when you sell a paid ticket, and never before.

Your organizer profile

Add your logo, your name, and a short bio. Buyers see it on every event page you publish, so it is worth five minutes.

One home for every event

Recurring shows, a whole season, or one gala a year. They all live under the same login.

Bring your team in

Invite staff and volunteers and control what each of them can see. No one needs your password to work the door.

Notifications that matter

Sale alerts, payout notices, and buyer questions come to your inbox so you are not refreshing a dashboard.

Secure by default

Buyer card details never touch our servers. Stripe handles payment data, the way it should be handled.

Step two

Get paid while you are still selling

Most platforms hold your ticket money until after the event is over. We do the opposite. Sales settle into your own Stripe account and deposit to your bank as they come in.

Direct Payouts, not held funds

Ticket revenue deposits to your bank on a rolling 2-day basis as orders arrive, per your own Stripe payout settings.

Your Stripe account, your money

The account is yours. You own the dashboard, the payout schedule, and the relationship. We never sit on your balance.

Stripe Verified Partner

The connection is a reviewed, official Stripe integration, not a workaround built on top of one.

Every way your buyers pay

Major cards, Apple Pay, Google Pay, Cash App Pay, Link, buy now pay later, and bank debit, all at checkout.

You choose who covers fees

Pass ticketing fees to the buyer or absorb them yourself, per ticket type. Run the numbers on the pricing calculator first.

Free events stay free

A free ticket costs nothing, to you or your guest. No Stripe connection needed until you sell something paid.

Step three

Everything you can put on an event page

Start with the basics and publish. Everything below is available the moment you need it, and none of it is required on day one.

The essentials

Title, description, category, and a banner image. This is the whole first screen, and it is all most events ever need.

Where and when

Venue address, doors, start and end times, and time zone. Online events take a link instead of an address.

Ticket types

General admission, VIP, early bird, group, add-ons. Set a price, a quantity, and when each one goes on sale.

Reserved seating

Build a seat map or a room of tables, set price zones, and let buyers pick their own seats.

Registration questions

Ask for a shirt size, a meal choice, or a waiver at checkout. The answers land on your guest list.

Advanced settings

Hidden tickets, password-protected ticket types, purchase limits, sales windows, waitlists, and sub-events.

Step four

Promote it, sell it, and run it

Publishing is the start, not the finish. These are the tools that turn a live page into a sold-out room.

One link that works everywhere

Share it in a bio, an email, a text, or a poster QR code. It is fast on a phone, which is where most tickets are bought.

Tracking links

Give each flyer, partner, and ad its own link and see exactly which one sold the tickets.

Coupons and presales

Discount codes, early access for members, and password-protected ticket types for a private presale.

Live sales, in real time

Watch orders, revenue, and remaining inventory as they move. No overnight report, no waiting.

Check-in at the door

Scan tickets with a phone, run a kiosk for self check-in, and see the room fill up live.

Sell at the door too

Take card payments in person with box office and POS, so walk-ups end up on the same list as everyone else.

The last look

Eight things to check before you hit publish

None of these takes more than a couple of minutes, and every one of them saves a text message at 7pm on event night.

Buy a ticket from your own event

Use a real card, then refund yourself. It is the only way to see exactly what your buyers see.

Check it on a phone

Most of your traffic is mobile. Open your event link on a phone before you send it to anyone.

Confirm your payout details

Make sure Stripe is connected and pointed at the right bank account before the first sale, not after.

Decide who covers the fees

Pass them to buyers or absorb them. Run both through the pricing calculator and pick on purpose.

Set your sales end time

Decide whether online sales stop at the door, an hour before, or never. Silence here surprises people.

Proofread the confirmation email

Buyers read it more carefully than your event page. Make sure the date, time, and address are right.

Add your parking and door details

Every question you answer on the page is a question you do not answer by text at 7pm.

Invite your door staff early

Add them to your team and let them log in once before the night of, not in the parking lot.

Your first event, week by week

A plan for the weeks between now and the doors

Adapt it to your own timeline. The order is what matters, not the exact dates.

  • 6 to 8 weeks out

    Publish and open sales

    Get the page live even if details are still moving. An event page you can share beats a perfect one you cannot.

  • 4 weeks out

    Push the early bird

    Run a discount code with a real deadline, and give every channel its own tracking link so you learn what works.

  • 2 weeks out

    Line up your people

    Invite staff, assign the door, and add any comped guests to the list now rather than the night of.

  • 1 week out

    Do the dry run

    Buy a test ticket, scan it, refund it. Print or place your seating and table assignments.

  • Event day

    Open the doors

    Scan with phones, run a kiosk for self check-in, and sell walk-ups on the spot. Watch the room fill live.

  • The week after

    Close the loop

    Export your attendee list, check what each channel actually sold, and clone the event for next time.

Know your way around

Where everything lives

Account-level tools open from My Account. Anything specific to one event opens from that event's own dashboard.

When you are ready

Go further, whenever it is useful

None of this is needed to sell your first ticket. All of it is waiting the day you need it.

Direct Payouts

The full story on when your money arrives and why it is yours the whole time.

How you get paid

Reserved Seating

Seat maps, tables, and price zones when general admission is not enough.

See reserved seating

Event Check-In

Scanning, kiosks, staff links, and everything else that happens at the door.

Plan your door

Marketing Tools

Tracking links, coupons, and the rest of what sells the room out.

Promote your event

Invoicing

Bill a sponsor or a table of ten instead of asking for a card at checkout.

Send an invoice

Fundraising

Silent auctions, live auctions, raffles, and donations, built into the event.

Raise more
If you get stuck

Help, three ways

Help center

Step-by-step articles with screenshots, covering everything from ticket types to payouts.

Browse the articles

Talk to a person

Tell us what you are planning and we will tell you the fastest way to set it up.

Get in touch

Get the app

Scan tickets, check guests in, and watch sales from your phone on event day.

See the app
Questions

Getting started, answered

How much does it cost to get started?
Nothing. Creating an account, building events, and listing them are free, with no monthly fee and no contract. Fees apply only when you sell a paid ticket, and free tickets are always free. The pricing page has a calculator that shows the exact numbers for your ticket price.
How long does setup actually take?
About fifteen minutes for a straightforward event, and most of that is writing your description and connecting Stripe. You can save a draft at any point and finish later.
Do I need a Stripe account?
Only to sell paid tickets. Free events need no payment setup at all. When you are ready for paid tickets, you connect Stripe from Payment Settings, and the account belongs to you rather than to us.
When do my payouts arrive?
As you sell. Ticket revenue deposits to your bank on a rolling 2-day basis through your own Stripe account, following your Stripe payout settings. Stripe verifies brand new accounts before the first deposit, so plan on that one taking a little longer than the rest.
Who pays the ticketing fees?
You decide, per ticket type. Pass them to the buyer at checkout or absorb them out of your payout. The calculator on the pricing page shows both sides of the math before you commit.
Can I sell tickets at the door?
Yes. Box office and POS take card payments in person, and those sales land on the same attendee list as everything sold online. Walk-ups are never a separate spreadsheet.
What do I need on the night of the event?
A phone and a signed-in staff member. Scan tickets with the camera, or set up a kiosk and let guests check themselves in. Everything syncs live, so several people can scan at once.
Can I issue refunds?
Yes, from the order itself, in full or in part. The ticket is voided so it cannot be scanned at the door.
Can I move my existing attendees over?
Yes. Import a list you already have and Ticket Falcon sends each person a real ticket with a working QR code, by email or text.
What if I get stuck?
Our help center has step-by-step articles with screenshots, and a real person answers our contact form. We would rather hear from you before your event than after.

Your first event is 20 minutes away.

Create your account, connect your payouts, and share the link. We will handle the rest.

Create your free account Talk to our team