Pricing guide

How to price
your event tickets.

Pricing an event is six decisions, and each one depends on the last. Where to set your base price, how many different prices to offer, who covers the fees, and what to do if sales are slow.

About your ticket prices, not our fees. Ours are on the pricing page.
The shape of it

Most events need three prices, not one

One price for the people who commit first, one you actually planned, and one for whoever turns up on the night. The middle one is your base price, and everything else is a deliberate step away from it.

Ends on a date or after a set number sell

Early bird

Rewards the people who commit first, and gives your announcement something to be urgent about.

The price you actually planned

Regular

This is your base price. Everything above and below it is a deliberate step away from this number.

Set before the night, not argued at the gate

Late or door

Covers the cost of a walk-up and quietly rewards everyone who bought in advance.

Three prices is a common setup, not a rule. Plenty of events do fine with one. What matters is knowing which of them is your base price, because that is the number every other decision is measured against.

Decision by decision

Six choices, and each one narrows the next

Pricing is not one decision, it is a sequence, and taking them out of order is what makes it feel impossible. You cannot choose how many prices to offer before you have a base price, and you cannot weigh the fee question before you know what a ticket costs.

Decision one

Set your base price first

Every other number on this page comes from this one. Pick it before you think about extra prices, discounts or fees, because each of those is a step away from a base price you have not chosen yet.

Work from what the evening costs to put on and how many seats you have, then check it against what your audience already pays for a comparable night out.

What to do
  • Start from your break-even: total costs divided by the number of seats you honestly expect to fill, not capacity
  • Compare against what your audience already pays locally for a similar evening, which is the only benchmark that reflects your actual market
  • Price the experience, not the line items. No one buys a ticket because the room rental was expensive

Avoid: Do not price from capacity. Dividing costs by a full house sets a number that only works if you sell out, and it is the most common way an event loses money while looking affordable.

Decision two

Decide how many prices you need

Most events need more than one price and fewer than they think. Each tier has to answer "what do I get" in one sentence, or it is not a tier, it is a discount with a fancier name.

Every ticket type carries its own price, its own quantity and its own on-sale window, so tiers are separate products rather than a single price with conditions attached.

What to do
  • Give every tier a difference the buyer can see: a better seat, earlier entry, something included, or simply a deadline
  • Cap the good tiers. A VIP with unlimited inventory teaches people it was never special
  • Two or three tiers is plenty for most events. Reserved seating is where price zones earn their keep, because the seat itself is the difference

Avoid: Do not create a tier you cannot describe in one line. If the only difference is the price, buyers read the higher one as the real price and the lower one as what they should have paid.

Decision three

Make the early bird deadline real

Early bird pricing works because it ends. The single fastest way to break it is to extend it once, because from then on every deadline you set is a suggestion.

Scheduled price changes let you set a price ladder right on the ticket, so early bird rolls into regular pricing on its own, on the date you pick.

What to do
  • Set it to flip automatically by date, so the deadline does not depend on someone remembering at midnight
  • Say the deadline out loud in every announcement. An unadvertised discount is just a lower price
  • Pick a date you would be comfortable defending later. A deadline chosen to look urgent today is the one you will be tempted to extend

Avoid: Do not extend it. The people who bought early to beat the deadline are exactly the supporters you least want to teach that waiting is rewarded.

Decision four

Choose who pays something different

A general discount lowers your price. A targeted one reaches a group you actually want without moving the number everyone else pays. The difference is entirely in who can get it.

Discount codes can be a percentage or a fixed amount, with usage caps and schedules, and can be limited to online or to the door. Hidden ticket links reach one group without appearing on the public page at all.

What to do
  • Use a hidden ticket link for members, past attendees and sponsors, so the offer does not leak to the whole audience
  • Put a usage cap on every code. An uncapped code posted to a deals forum is a price change you did not agree to
  • Sell groups and tables by invoice, with a payment deadline and the seats held, rather than as a discount code someone has to remember
  • Issue comps as real $0 tickets so guests of the house still scan in and still appear in your counts

Avoid: Do not run an open discount code in public. Everyone finds it, it becomes your actual price, and the buyers who paid full price notice.

Decision five

Decide who covers the fees

This is the decision organizers agonize over and it is genuinely a judgment call about your audience, not a rule. What matters is that you decide it deliberately and that the checkout does not surprise anyone.

On every event you choose whether to pass the Ticket Falcon fee and the card processing fee to buyers or absorb them. The two are toggled separately and can be changed any time before doors.

What to do
  • Pass them on when your audience buys tickets regularly and expects a service fee, which is most public ticketed events
  • Absorb them when a round number matters, for a member rate, a sponsor package, or a nonprofit price you have published elsewhere
  • Run your real ticket price through the calculator on the pricing page before you commit, so you see both numbers: what the buyer pays and what you take home
  • Whatever you choose, show it before checkout. A fee that appears at the last step costs you more in abandoned carts than it collects

Avoid: Do not decide this by copying another event. Their audience is not yours, and the same fee that goes unmentioned at a concert gets remarked on at a school fundraiser.

Decision six

Know what to do if it is not selling

The instinct is to cut the price. That is the one move you cannot undo, and it punishes the people who already bought. Almost everything else is reversible.

Add value instead of removing price: release a better tier, open a timed-entry slot, bundle something in, or open a waitlist if the good seats are what actually sold out.

What to do
  • Add something to the ticket before you take something off the price. A bundled drink, early entry, a reserved section
  • Check whether the problem is price at all. Quiet weeks in the middle of a run are normal, and a discount cannot fix a promotion problem
  • If you must discount, make it a named, capped, expiring offer rather than a new price

Avoid: Do not cut the headline price mid-run. Every buyer who paid full price now knows they overpaid, and they are the ones who talk about your event.

The arithmetic

Do not guess at the fee question

Run your real ticket price through the calculator

Deciding whether to pass fees on or absorb them is much easier once you have seen both numbers on your actual price rather than a rounded example. The calculator on our pricing page runs the same math as checkout, so it shows what your buyer pays and what you take home, with each fee toggled separately.

Open the fee calculator
When it goes wrong

Six pricing mistakes that cost real money

Every one of these is a decision made early and quietly, and every one of them shows up as a number at the end of the night.

Priced from capacity

Costs were divided by a full house, so the number only works at 100 percent sold. At a realistic attendance the event loses money while looking cheap.

The fix: Divide by the attendance you honestly expect, not by capacity. If that price feels too high, the problem is the budget or the room, and it is much cheaper to find that out now.

The early bird got extended

The deadline passed, sales were slower than hoped, and it came back for one more week. Every future deadline you set now reads as optional.

The fix: Set it to flip automatically by date or quantity so the decision is already made. If you genuinely need more low-priced inventory, release a different named tier instead of reopening the old one.

A public discount code

A code meant for one group gets posted publicly, everyone uses it, and it quietly becomes your real price.

The fix: Use hidden ticket links for group-specific offers, and put a usage cap and an end date on every code you do issue.

Fees appear at the last step

The buyer decided at one price and is asked to pay another. Some of them just close the tab, and you never see it happen.

The fix: Decide the fee question deliberately, then say it up front. Whether you pass fees on or absorb them matters far less than whether the buyer saw it coming.

Too many tiers

Six ticket types, three of which differ only by price. Buyers cannot tell what they are choosing, so they either pick the cheapest or leave.

The fix: Cut back to tiers you can describe in one line each. If a tier has no describable difference, it is a discount, and it should be a code with a cap rather than a permanent option.

Discounting a promotion problem

Sales are slow, so the price comes down, and sales stay slow because the people who have not heard about the event still have not heard about it.

The fix: Check reach before price. A quiet middle stretch is normal in almost every ticket run. Cutting the price of something no one has seen changes nothing except your revenue.

With Ticket Falcon

What the platform should handle for you

Every decision above is one you make. These are the parts that should not need remembering once you have made it.

Ticket types with their own rules

Each type carries its own price, quantity and on-sale window, so a tier is a real product rather than a price with conditions.

Prices that change themselves

Set a price ladder right on the ticket and it switches on the date you pick, so early bird rolls into regular without anyone staying up for it.

Hidden ticket types

Keep a presale, VIP or comp type off the public page, then reveal it with a password or automatically when sales open.

Hidden ticket links

Every type, including hidden ones, has a link that drops it straight into the cart, so an offer reaches one group and no further.

Codes with limits that hold

Percentage or fixed amount, with usage caps and schedules, and codes that work online only or at the door only.

Pass on or absorb, per fee

Choose separately for the Ticket Falcon fee and card processing, on every event, changeable any time before doors.

See both sides before you commit

The calculator on the pricing page runs the same math as checkout, showing what your buyer pays and what you take home.

Set-your-price tiers

Pay-what-you-want and sliding-scale types, for donations, access pricing and name-your-seat fundraising.

Tables and groups by invoice

Bill a table, a sponsorship or a group block with a deadline you choose, and the seats stay held while the invoice is open.

Comps that are real tickets

Ring a $0 sale for a volunteer or guest of the house. It issues a genuine ticket, scans at the door, and the reason is recorded.

Price zones on a seat map

Price by section, tier or proximity to the stage, all on one map, where the seat itself is the difference between tiers.

Money as you sell it

Funds deposit to your own Stripe account with Direct Payouts, rather than sitting with a platform until after the event.

Go deeper

Where each part lives

This guide is about what to charge and why. These pages are about our own costs, and about how each tool works.

Our pricing and fees

What Ticket Falcon costs, with a calculator that shows both sides of any ticket price.

See pricing and fees

Sell More Tickets

The other half of the job: what to do at each stage of the run, and what to measure.

Read the selling guide

Event Marketing Tools

Discount codes, scheduled price changes, hidden links and tracking, in product detail.

See marketing tools

Invoicing

Bill tables, sponsorships and group blocks, with seats held until the deadline.

See invoicing

Reserved Seating

Seat maps and price zones, for events where the seat is what the buyer is choosing.

See reserved seating

Box Office and POS

Door sales and comps, each issuing a real ticket straight onto the check-in list.

See the box office
Questions

Ticket pricing, answered

How much should I charge for tickets?
Start from arithmetic rather than a feeling. Add up what the event costs to put on, divide by the number of people you honestly expect rather than by capacity, and that is your break-even per head. Then check that number against what your audience already pays for a comparable evening locally. If break-even lands above what the market bears, the answer is a cheaper room or a bigger room, not a hopeful price.
Should I pass fees on to buyers or absorb them?
It is a judgment call about your audience rather than a rule. Passing fees on is normal for public ticketed events, where buyers expect a service fee. Absorbing makes sense when a round number matters: a member rate, a sponsor package, a published nonprofit price. You choose separately for the Ticket Falcon fee and card processing, on every event, and you can change it any time before doors. Run your real price through the calculator on the pricing page first, so you see what the buyer pays and what you take home.
What is early bird pricing and does it work?
It is a lower price that ends on a date. It works because of the ending, which is also the part most events break. Set it to flip automatically, on a schedule you set on the ticket itself, so the deadline does not depend on anyone remembering, and advertise the deadline in every announcement. An early bird no one was told about is not urgency, it is just a lower price.
How many ticket types should I have?
Fewer than you are tempted by. Every tier needs a difference a buyer can see in one sentence: a better seat, earlier entry, something included, or a deadline. Two or three is plenty for most events. Reserved seating is the exception, because the seat itself is the difference and price zones do that work for you.
Should I run discount codes?
Targeted ones, yes. General ones lower your price. Put a usage cap and an end date on every code, and for offers meant for one group use a hidden ticket link instead, so the discount reaches members or sponsors without appearing on the public page. An uncapped code posted publicly stops being a discount and becomes your actual price.
How do I price group or table sales?
As an invoice rather than a discount code. Bill the table, sponsorship or group block directly with a payment deadline you choose, and the seats stay held for that buyer while the invoice is open. That keeps a large sale off your public pricing entirely, which is usually where it belongs.
Can I give away free tickets?
Yes, as comps. Ring a $0 sale for a volunteer, sponsor or guest of the house and it issues a genuine ticket with its own QR code, scans at the door like any other, and appears in your counts with the reason recorded. That matters more than it sounds: a guest list kept on paper is how a room ends up over capacity.
What should I do if tickets are not selling?
Check reach before you touch price. A quiet stretch in the middle of a run is normal for almost every event, and cutting the price of something people have not heard about changes nothing except your revenue. When you do act, add value rather than removing price: a better tier, a bundled extra, early entry. Discounting the headline price is the one move you cannot take back, and everyone who already paid finds out.
Are free events really free?
Yes. Free events carry no fee at all. The fee question only arises once you are charging for a ticket, which is also the point at which the calculator on the pricing page becomes worth ten minutes of your time.
When do funds reach our account?
As you sell. Money deposits into your own Stripe account through Direct Payouts, rather than being held by a platform until after the event. For anyone paying a deposit on a venue or a supplier before doors, that timing often decides whether the pricing works at all.

Price it, then put it on sale.

Ticket types with their own rules, early bird that flips itself, discount codes that hold their limits, and the money deposited to your own account as you sell. Free to start, with no monthly fee.

Create your event Talk through your pricing